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Terms & Conditions

Please read these terms carefully before using our services. By using NaijaGoingAbroad services, you agree to these terms and conditions.

Last Updated: August 22, 2025

We may update these terms from time to time. Please review them periodically.

1. Acceptance of Terms

By accessing and using NaijaGoingAbroad services, you accept and agree to be bound by these Terms and Conditions.

If you do not agree to these terms, please do not use our services.

We reserve the right to update these terms at any time without prior notice.

2. Service Description

NaijaGoingAbroad provides travel and immigration consultation services including visa assistance, flight reservations, hotel bookings, and travel insurance.

We act as intermediaries between clients and relevant authorities/service providers.

Our services are advisory in nature and do not guarantee visa approval or travel authorization.

3. Client Responsibilities

Provide accurate and complete information for all applications and bookings.

Submit all required documents in the specified format and timeframe.

Pay all fees and charges as agreed upon before service commencement.

Comply with all laws and regulations of destination countries.

Attend scheduled appointments and interviews as required.

4. Payment Terms

All fees must be paid in full before service delivery begins.

Payment methods include cash, bank transfer, and approved electronic payment systems.

Service fees are non-refundable once processing has commenced.

Additional charges may apply for expedited services or document amendments.

All prices are subject to change without prior notice.

5. Limitations and Disclaimers

We do not guarantee visa approval, flight availability, or accommodation bookings.

Processing times depend on third-party authorities and are beyond our control.

We are not liable for delays, rejections, or cancellations by external parties.

Travel advisories and restrictions may affect service delivery.

Insurance claims and coverage are subject to policy terms of insurance providers.

6. Confidentiality

We maintain strict confidentiality of all client information and documents.

Personal data is processed in accordance with applicable privacy laws.

Information may be shared with authorized third parties only as necessary for service delivery.

Clients have the right to request access to their personal information.

7. Cancellation Policy

Service cancellations must be made in writing with appropriate notice.

Cancellation fees may apply depending on the stage of processing.

Refunds, if applicable, will be processed within 30 business days.

Third-party cancellation policies (airlines, hotels, insurance) apply separately.

8. Intellectual Property

All content, trademarks, and intellectual property belong to NaijaGoingAbroad.

Clients may not reproduce, distribute, or modify our proprietary materials.

Use of our services does not grant any intellectual property rights.

9. Dispute Resolution

Any disputes will be resolved through good faith negotiations first.

If negotiations fail, disputes will be subject to Nigerian law and jurisdiction.

Legal proceedings must be initiated within one year of the dispute arising.

10. Contact Information

For questions about these terms, contact us at:

Email: [email protected]

Phone: 09065369929

Address: Suite F107, Ogba Multipurpose Shopping Mall, Ogba, Lagos

Important Notice

These terms constitute a legal agreement between you and NaijaGoingAbroad. If you have any questions or concerns about these terms, please contact us before using our services. Continued use of our services implies acceptance of these terms.

Questions About These Terms?

If you need clarification on any of these terms and conditions, don't hesitate to reach out to our team.

Phone: 09065369929
Office: Suite F107, Ogba Multipurpose Shopping Mall, Ogba, Lagos